Cisco Systems, Inc.
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README.TXT - Latest Information Concerning The Aironet Client Utility
Obtaining Technical Assistance
Cisco provides Cisco Connection Online (CCO) as a starting point for all
technical assistance. Warranty or maintenance contract customers can use the
Technical Assistance Center. All customers can submit technical feedback on Cisco
documentation using the web, e-mail, a self-addressed stamped response card
included in many printed docs, or by sending mail to Cisco.
Cisco Connection Online
Cisco continues to revolutionize how business is done on the Internet. Cisco
Connection Online is the foundation of a suite of interactive, networked
services that provides immediate, open access to Cisco information and resources at
anytime, from anywhere in the world. This highly integrated Internet application
is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to
streamline business processes and improve productivity. Through CCO, you will find
information about Cisco and our networking solutions, services, and programs.
In addition, you can resolve technical issues with online support services,
download and test software packages, and order Cisco learning materials and
merchandise. Valuable online skill assessment, training, and certification programs
are also available.
Customers and partners can self-register on CCO to obtain additional
personalized information and services. Registered users may order products, check on the
status of an order and view benefits specific to their relationships with
Cisco.
You can access CCO in the following ways:
WWW: www.cisco.com
Telnet: cco.cisco.com
Modem using standard connection rates and the following terminal settings:
VT100emulation; 8databits; noparity; and 1stopbit.
From North America, call (408) 526-8070
From Europe, call 33164464082
You can e-mail questions about using CCO to cco-team@cisco.com.
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or
maintenance contract customers who need technical assistance with a Cisco product
that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support
information and software upgrades and for requesting TAC support, use
www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
Language E-mail Address
English tac@cisco.com
Hanzi (Chinese) chinese-tac@cisco.com
Kanji (Japanese) japan-tac@cisco.com
Hangul (Korean) korea-tac@cisco.com
Spanish tac@cisco.com
Thai thai-tac@cisco.com
In North America, TAC can be reached at (800) 553-2447 or (408) 526-7209. For
other telephone numbers and TAC e-mail addresses worldwide, consult the
following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
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